How to Install Your eSIM

Follow our simple step-by-step guide to get your eSIM up and running in minutes.

1

Open Settings

Open the Settings app on your iPhone

Make sure your iPhone is connected to Wi-Fi or cellular data
2

Navigate to Cellular

Go to Settings > Cellular > Add Cellular Plan

3

Scan QR Code

Use your iPhone to scan the QR code shown on the successful order page

You can also find your QR code in your Account > MyeSIMs section anytime
4

Confirm Installation

Tap 'Continue' and follow the on-screen instructions to complete setup

Step 1 of 4
1

Open Settings

Open the Settings app on your Android device

Ensure your device is connected to the internet
2

Network & Internet

Go to Network & Internet > SIMs > Add eSIM

3

Scan QR Code

Select 'Scan QR code' and scan the code displayed after successful purchase

Your QR code is always available in your Account > MyeSIMs section
4

Complete Setup

Follow the prompts to activate your eSIM

Step 1 of 4

Device Compatibility

Check if your device supports eSIM technology

Check Compatibility

Need Help?

Contact our support team for assistance

Contact Support

Access QR Codes

Find your QR codes in MyeSIMs section

Go to MyeSIMs

How It Works

Choose Your Destination

Select your destination and find the perfect eSIM package for your needs

Install Your eSIM

Scan the QR code to install your eSIM instantly on your device

Quick Activation

Activate your eSIM with one click when you arrive at your destination

Explore the World

Enjoy high-speed internet throughout your journey

Frequently Asked Questions

An eSIM (embedded SIM) is a digital SIM card that's directly integrated into your device. It allows you to activate cellular plans digitally without needing a physical SIM card.

Yes, most devices support Dual SIM functionality where both eSIM and physical SIM can be active simultaneously, allowing you to use two different phone numbers or carriers.

eSIMs offer several advantages: they can't be lost, can store multiple plans, are environmentally friendly, and provide instant activation. However, not all carriers support eSIM yet.

iPhone XS and later, Samsung S20 and later, and Google Pixel 3 and later models support eSIM. You can check your device's compatibility using our compatibility checker tool on our website.

After purchase, you'll receive a QR code. Simply scan this code with your phone's camera app, follow the on-screen instructions, and your eSIM will be activated within minutes.

Consider your travel duration and data usage habits. For average daily usage of 1-2 GB, a 7-day package might be suitable. Our packages vary by duration and data amount to suit different needs.

We partner with local operators offering the best coverage in each country. The system automatically connects to the operator with the strongest signal, ensuring you always have the best connection.

No, an eSIM can only be installed on one device and cannot be transferred to another device once activated. You'll need to purchase separate eSIMs for each device.

Your data package starts with first use, not on purchase date. This means you can install your eSIM and activate it when needed. You must activate within 1 year of purchase.